Privacy Statement
This privacy policy describes how we treat customer personal information on the website. The use of our Platform indicates your approval to our collection, use and disclosure of your information as described in this policy.
WE COLLECT INFORMATION FROM YOU AND ABOUT YOU
When you purchase something from our store, as part of the buying and selling process, we collect your personal information.
We collect contact information. For example, we collect your name and mailing address if you register with us. We also collect email addresses and phone numbers. If you register we will also have you create a password.
We collect payment information. If you buy product we will collect the relevant data as your debit or credit card number. We collect information you submit online. This includes information you post when you interact with us on social media platforms.
We collect demographic information and information about product preferences. This includes collecting your age and gender.
We collect information about your device and location. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE
We use your information to provide you with products and services. This includes sending you product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.
We use information to improve our products and platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences.
We use your information to respond to your requests. This includes responding to customer inquiries.
We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages and calls about order status. We may also contact you about this Policy or our Platform Terms & Conditions.
We use your information for marketing purposes. We may provide you with information about new products and special offers. We may also serve you ads about products and offers. We might tell you about new features or updates. These might be third-party offers or products we think you might find interesting.
We use information for security purposes. We may use your information to protect our company and our customers. We also use information to protect our website. We use information as otherwise permitted by law or as we may notify you.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
WE ASK FOR YOUR CONSENT
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
You can anytime withdraw your consent. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us our customer service support.
ABOUT SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce Platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service: (https://www.shopify.com/legal/terms); or Privacy Statement (https://www.shopify.com/legal/privacy).
WE SHARE INFORMATION WITH THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
WE USE STANDARD SECURITY MEASURES
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at by mail at:
Lumière
[Re: Privacy Compliance Officer]
1350 Ritchey St Santa Ana
California US 92705